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Returns

According to the right to cancel you have the option of returning the apparel within 14 days of receipt, provided we receive the item in the same condition in which it was sent.

The return address is:

 

VICEROYCARMEN

Obergut 12

9488 Schellenberg

Liechtenstein

 

You are responsible for the return shipping costs. You can pack the garment in the same box that we used to ship it to you. The original shipping cost is non-refundable.

 

So that the return can be traced, we ask that you send the item of clothing by parcel post and that you keep the receipt. If the package is lost and no package tracking has been chosen, we cannot issue a refund. After we have received the item back, we will refund you the amount immediately.

 

The costs for the return are to be borne by you and will not be borne by us.

You can pack the garment in the box that we used for shipping. The initial shipping costs are non-refundable.

Please make sure that the return is sent with package tracking and that you keep the receipt. If the package is lost and you have sent it without being tracked, we cannot issue a refund. After we have received your item back or you have showed proof that you have sent it back, we will refund you the amount immediately.

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